This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unresponsive script message, "Script: chrome://somoto/content/tb.js:2977", continue or stop script

  • 2 (ردّان اثنان)
  • 12 have this problem
  • 1 view
  • آخر ردّ كتبه Basil Ornellas

more options

On opening firefox (which now seems to take longer than previously, an error dialogue opens headed, "Warning unresponsive script" followed by the message, "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://somoto/content/tb.js:2977 I am then invited to check the tick box if I don't want to be asked again (of which no notice is taken) I am also invited to "Continue" or "stop the script". This occurs every time I open FireFox, and on opening, for example, a calendar where I must select a date in order to proceed with my Medicare provider claim. In summary, two problems: slow to start up; and the persistent error message.

Thank you for your help!

Basil Ornellas (Australia)

Running Vista

On opening firefox (which now seems to take longer than previously, an error dialogue opens headed, "Warning unresponsive script" followed by the message, "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://somoto/content/tb.js:2977 I am then invited to check the tick box if I don't want to be asked again (of which no notice is taken) I am also invited to "Continue" or "stop the script". This occurs every time I open FireFox, and on opening, for example, a calendar where I must select a date in order to proceed with my Medicare provider claim. In summary, two problems: slow to start up; and the persistent error message. Thank you for your help! Basil Ornellas (Australia) Running Vista

All Replies (2)

more options

That type of message is usually due to a incompatible/malforming add-on. Try the procedure in the troubleshooting extensions and themes. First look for any that contain somoto in their name or initials.

more options

Thank you! My problem indeed turned out to be a recently updated add-on which, after disabling, cured my problem.

BasilO