This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not open my email client when I click on a "mailto" link on any website. How can I fix this.

  • 2 (ردّان اثنان)
  • 16 have this problem
  • 2 views
  • آخر ردّ كتبه mikelan

mikelan
mikelan
more options

Anytime I drag my cursor across, or try to click on a "mailto" email link on any webpage, it will display an incorrect e-mail address (it seems to default to one in particular). It will not open a new e-mail window and if I "copy e-mail address" it's the wrong one. I've tried everything and was hoping with new updates the problem would solve itself but obviously it hasn't. HELP ! This is driving me CRAZY

Anytime I drag my cursor across, or try to click on a "mailto" email link on any webpage, it will display an incorrect e-mail address (it seems to default to one in particular). It will not open a new e-mail window and if I "copy e-mail address" it's the wrong one. I've tried everything and was hoping with new updates the problem would solve itself but obviously it hasn't. HELP ! This is driving me CRAZY

All Replies (2)

TonyE
TonyE
  • Moderator
more options

For the settings to check to ensure that Firefox opens your email client, see changing the e-mail program used by Firefox. I don't know why it shows the wrong email address.

mikelan
mikelan صاحب السؤال
more options

Thanks but I've already tried both steps outlined in that page and still having the same problem.