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Firefox will not open my email client when I click on a "mailto" link on any website. How can I fix this.

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Anytime I drag my cursor across, or try to click on a "mailto" email link on any webpage, it will display an incorrect e-mail address (it seems to default to one in particular). It will not open a new e-mail window and if I "copy e-mail address" it's the wrong one. I've tried everything and was hoping with new updates the problem would solve itself but obviously it hasn't. HELP ! This is driving me CRAZY

Anytime I drag my cursor across, or try to click on a "mailto" email link on any webpage, it will display an incorrect e-mail address (it seems to default to one in particular). It will not open a new e-mail window and if I "copy e-mail address" it's the wrong one. I've tried everything and was hoping with new updates the problem would solve itself but obviously it hasn't. HELP ! This is driving me CRAZY

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For the settings to check to ensure that Firefox opens your email client, see changing the e-mail program used by Firefox. I don't know why it shows the wrong email address.

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Thanks but I've already tried both steps outlined in that page and still having the same problem.