Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Your cookies seem to be disabled

  • 5 ردود
  • 40 have this problem
  • 1 view
  • آخر ردّ كتبه gouchout

more options

I have been using FireFox for ever and never had this problem. Last week it started not accepting cookies. When I go to my IGOOGLE home page I have to log in as well as other sites that I should always stay logged in to. I have checked FireFox settings and it is set to accept cookies as it should but still it won't. If I try to go to Google search settings, it displays "Your cookies seem to be disabled". The problem is not just with Google.

I have been using FireFox for ever and never had this problem. Last week it started not accepting cookies. When I go to my IGOOGLE home page I have to log in as well as other sites that I should always stay logged in to. I have checked FireFox settings and it is set to accept cookies as it should but still it won't. If I try to go to Google search settings, it displays "Your cookies seem to be disabled". The problem is not just with Google.

All Replies (5)

more options

First go through the procedures in the Web sites say cookies are blocked article.

If you are still having problems, the file that stores cookies may be corrupt. You can test this by deleting or renaming the file that contains cookies to see if it solves your problem.

  1. Open the profile folder, for details of how to access that folder see the profiles article
  2. Close Firefox
  3. Rename or delete cookies.sqlite
  4. restart Firefox and check to see if cookies are remembered
more options

There is also security software and Firefox extensions that can block cookies.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r32

Update the Flash plugin to the latest version.

more options

Thanks for the replies, I will get to it once I get home.

more options

Here's a working link to the "Websites say cookies are blocked" that doesn't try to create a new article: Websites say cookies are blocked or Websites say cookies are blocked

more options

Think I've found a solution. What I did was 1)Enable third party cookies, set it to "ask each time" 2)close FF 3) Open FF & set Google search settings 4)FF will ask you to allow cookies - allow them 5)Change your cookies settings back, the missing cookies urls will be stored as "allowed" in the exceptions list 6)Google now remembers my search settings This worked for me, may not work for everyone