Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

flash player is installed in my pc, which plays back video in IE but not firefox...i'm repeatedly asked to download flash which i have done

  • 3 ردود
  • 10 have this problem
  • 5 views
  • آخر ردّ كتبه cor-el

more options

flash player is installed in my pc, which plays back video in IE but not firefox...i'm repeatedly asked to download flash which i have done but it didn't help...this was while i was face booking

flash player is installed in my pc, which plays back video in IE but not firefox...i'm repeatedly asked to download flash which i have done but it didn't help...this was while i was face booking

All Replies (3)

more options

You need to update your flash from adobe.com. Then go to this site to make sure you have the latest version:

http://www.adobe.com/software/flash/about/

PS: You might have installed Flash for IE only, Firefox has its own version.

more options

IE and Firefox use different versions of Flash. Your plugin list shows that you have an old version of the Flash plugin installed.

To install the version of Flash used by Firefox, try using the Adobe Flash manual installer as detailed in the Adobe troubleshooting guide - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

more options

You should also update your Firefox 3.0.19 to a more recent version. Support for the Firefox 3.0.x branch has been ended and you won't receive security updates,

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Adobe Reader plugin to the latest version.