Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will download (or send to Word) .docx files but not .doc files and the application settings are the same for both.

  • 1 (رد واحد)
  • 30 have this problem
  • 7 views
  • آخر ردّ كتبه Bas

more options

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

All Replies (1)

more options

Hello,

With firefox 4.0.1 I encountered this problem too. '.doc' files don't open the 'Ask Always' Popup asking either to open or save the fine.

This works fine for 'docx', 'ppt' or other file type.

I only encountered this problem since I upgraded to FF 4

My application setting for both Word extension type are the same.

Any solution to this?

Bas.