This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not load thumbnails on the youtube website

  • 1 (رد واحد)
  • 66 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

bobafetish
bobafetish
more options

I've cleared my caches and everything, but whenever I'm on youtube the thumbnails won't load. the actual videos run ok, but you only see white where the thumbnail should be.

I've cleared my caches and everything, but whenever I'm on youtube the thumbnails won't load. the actual videos run ok, but you only see white where the thumbnail should be.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the image exceptions: Tools > Options > Content: Load Images: Exceptions

See Settings for web content, pop-ups, fonts, and languages

  • A way to see which images are blocked is to click the favicon (Site Identification icon) on the left side of the location bar.
  • A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
  • Open the Media tab of the "Page Info" window.
  • Select the first image and scroll down though the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.