This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why when I select a web site to go to it redirects it to something not even related to what I was looking for

  • 1 (رد واحد)
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

charlesstorie
charlesstorie
more options

I have a gray bar under most visited sites that has a yahoo logo to the left and then a square with a x inside of it. when you type in the search bar, like sr-71 click search it will display websites to select from. then when you select one of those it starts coming up with all these adds, videos and etc. I have tried every thing to get rid of this. I am very upset with this problem. 

If I go to my bookmarks and select a site I have saved it goes right to it.

What is this and how do I stop this. 

 I need detailed instructions for this. Charles Storie
I have a gray bar under most visited sites that has a yahoo logo to the left and then a square with a x inside of it. when you type in the search bar, like sr-71 click search it will display websites to select from. then when you select one of those it starts coming up with all these adds, videos and etc. I have tried every thing to get rid of this. I am very upset with this problem. If I go to my bookmarks and select a site I have saved it goes right to it. What is this and how do I stop this. I need detailed instructions for this. Charles Storie

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r22
  2. Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.