This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

re-downloading Firefox, keep getting "error:file corrupt". won't download.

  • 1 (رد واحد)
  • 28 have this problem
  • 4 views
  • آخر ردّ كتبه cor-el

pclaybo59
pclaybo59
more options

I recently had to restore my desktop to factory condition. I am trying to get Firefox back, but have tried to download 3 times and keep getting, "error: file corrupt". It will not download, any ideas? thanks!

'''I recently had to restore my desktop to factory condition. I am trying to get Firefox back, but have tried to download 3 times and keep getting, "error: file corrupt". It will not download, any ideas? thanks!'''

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files