This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am having a problem on one computer....no videos will play. Any help or guidance is appreciated.

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه cor-el

Duir
Duir
more options

I can play no videos on one computer in firefox. The other computer is fine. I have checked all downloads and plug ins and all are updated. This is happening to all videos...from newsfeeds, youtube, and web sites. Any guidance is appreciated. Since games load and play fine, flash is working.

I can play no videos on one computer in firefox. The other computer is fine. I have checked all downloads and plug ins and all are updated. This is happening to all videos...from newsfeeds, youtube, and web sites. Any guidance is appreciated. Since games load and play fine, flash is working.

All Replies (2)

s60152
s60152
more options

You might need to download the windows media player ad-on

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you allow the plugin-container.ex program in the firewall.

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

You may also need to install the new WMP plugin (you have the old plugin npdsplay.dll)

See http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin