This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

forward/back buttons don't work, cant bookmark sites

  • 2 (ردّان اثنان)
  • 15 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

The forward and back buttons have stopped working and I cannot bookmark any new sites. Existing bookmarks are OK and working. I'm running Windows XP Pro and have just installed Zone Alarm Extreme Security. Firefox is my default browser.

The forward and back buttons have stopped working and I cannot bookmark any new sites. Existing bookmarks are OK and working. I'm running Windows XP Pro and have just installed Zone Alarm Extreme Security. Firefox is my default browser.

All Replies (2)

more options

That combination of problems indicates a problem with the file that stores bookmarks and history. For details on how to fix it see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

more options

Be aware that ForceField (part of Zone Alarm Extreme Security) can lock files in the Firefox Profile Folder and can prevent Firefox from saving changes.

See http://download.zonealarm.com/bin/media/pdf/ForceFieldUserGuide.pdf