This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when I click on "bookmark this page" my persona changes to one I no longer have.

  • 1 (رد واحد)
  • 3 have this problem
  • 5 views
  • آخر ردّ كتبه cor-el

syk133
syk133
more options

when I click on "bookmark this page" my persona changes to one I no longer have. I can close Firefox, restart and its back to the original persona, or I can open in a new window and it has the original persona. It only does this when I click "bookmark this page".

when I click on "bookmark this page" my persona changes to one I no longer have. I can close Firefox, restart and its back to the original persona, or I can open in a new window and it has the original persona. It only does this when I click "bookmark this page".

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems