This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My list of downloaded files is always blank

  • 2 (ردّان اثنان)
  • 22 have this problem
  • 3 views
  • آخر ردّ كتبه ddrane

ddrane
ddrane
more options

When firefox completes saving a file, a window with the title "Downloads" pops up. It has a "Clear List" button and a "Search" window, and is empty otherwise. Both the button and the window are dimmed as there is no list to clear or search.

The files are always successfully saved. The popup only tells me that the download is complete. I can't use any of its intended functions.

When firefox completes saving a file, a window with the title "Downloads" pops up. It has a "Clear List" button and a "Search" window, and is empty otherwise. Both the button and the window are dimmed as there is no list to clear or search. The files are always successfully saved. The popup only tells me that the download is complete. I can't use any of its intended functions.

All Replies (2)

gdawge
gdawge
more options

ddrane,

I found a solution to your problem. Check out this link.

https://support.mozilla.com/en-US/kb/Downloads%20window%20is%20blank

Good Luck!!!

gdawge

ddrane
ddrane صاحب السؤال
more options

That did it. Thanks! - Dorsey