This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated Firefox 3.5.15 > will not print web page. Ver 3.0.19 will print.

  • 1 (رد واحد)
  • 15 have this problem
  • 8 views
  • آخر ردّ كتبه bbtommy

more options

I have updated Firefox from Version 3.0.19 to 3.5.15 and 3.6.12. Version 3.019 will print fine. The newer updates will activate printer put no printing. Just a blank page. I also added Better Privacy and Ghostery to the newer updates. They are not compatible with 3.0.19. I also went into about:config and reset all lines pertaining to my printer (HP F2210). I would like to update to the newest version, but printing is a must. I reloaded version 3.0.19 and am now using that version. Thank you for any help. Craftsman1

I have updated Firefox from Version 3.0.19 to 3.5.15 and 3.6.12. Version 3.019 will print fine. The newer updates will activate printer put no printing. Just a blank page. I also added Better Privacy and Ghostery to the newer updates. They are not compatible with 3.0.19. I also went into about:config and reset all lines pertaining to my printer (HP F2210). I would like to update to the newest version, but printing is a must. I reloaded version 3.0.19 and am now using that version. Thank you for any help. Craftsman1

All Replies (1)

more options

I had the same problem, print preview did also show an empty page. I changed the scale to 100 % and the print preview did show and I was able to print as well.

For some reason scale was set to custom: 0 (zero)