Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

3.6.13 installed and bookmarks went away, won't open backup to restore, won't import and won't create new bookmarks Thanks.

  • 1 (رد واحد)
  • 11 have this problem
  • 1 view
  • آخر ردّ كتبه BethD

more options

Don't know what else I can add, except that I opened it today and my last browser session with open tabs is lost, and FF didn't recognize that fact, as it usually does.

Don't know what else I can add, except that I opened it today and my last browser session with open tabs is lost, and FF didn't recognize that fact, as it usually does.

All Replies (1)

more options

I can add that I have multiple bookmark files saved to my Time Machine (Mac). The only corrupted file is the one from today when all the bookmarks disappeared. However, when I try to restore any of them, Firefox says the file cannot be restored. I saved an html copy and looked the files, and they are fine.