This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random crashes - even with Add-ons disabled ... how to fix?

  • 1 (رد واحد)
  • 9 have this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

more options

Firefox randomly crashes and needs to be restarted, at least every 2 hours or sooner. I've tried reinstalling it, disabling all add-ons (still happens), deleting/reinstalling Flash. I'm running Windows Vista on a desktop Dell.

Firefox randomly crashes and needs to be restarted, at least every 2 hours or sooner. I've tried reinstalling it, disabling all add-ons (still happens), deleting/reinstalling Flash. I'm running Windows Vista on a desktop Dell.

All Replies (1)

more options

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.