This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.13 hangs on Win 7 64-bit when keeping gmail open

  • 1 (رد واحد)
  • 90 have this problem
  • 3 views
  • آخر ردّ كتبه anotherguy

more options

I use Windows 7 64-bit and Firefox 3.6.13. When I use gmail and keep it open for more than say 30 minutes, then my Firefox browser hangs. It doesn't have to be on the gmail tab to hang and sometimes it just hangs when I am working in another application.

I have tried creating a clean profile, disabling plugins and reinstalling but the problem persists. Anyone else having this problem?

I use Windows 7 64-bit and Firefox 3.6.13. When I use gmail and keep it open for more than say 30 minutes, then my Firefox browser hangs. It doesn't have to be on the gmail tab to hang and sometimes it just hangs when I am working in another application. I have tried creating a clean profile, disabling plugins and reinstalling but the problem persists. Anyone else having this problem?

All Replies (1)

more options

Actually I managed to fix this by removing the firefox install directory manually and then reinstalling. I think some components/plugins were installed by other applications and these are not removed if simply "uninstall" firefox.