This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons can't be romoved by uninstalling

  • 8 ردود
  • 143 have this problem
  • 30 views
  • آخر ردّ كتبه Frungi

more options

I have been trying to uninstall Divx HiQ and Divx plus web player. I try to remove them manually but I can't find them in my computer

I have been trying to uninstall Divx HiQ and Divx plus web player. I try to remove them manually but I can't find them in my computer

All Replies (8)

more options

Check if the solutions given in this article help: Uninstalling add-ons. If your problem is still not solved, see the Troubleshooting section at the end of that article for further help.

more options

I tried everything that dynamite linked to, but it will always keep reinstalling itself. There must be some way of getting rid of this? This is fraudulent by Divx

more options

Manually delete DivX folder in /Library/Application Support Manually delete Divx related components in /Library/Application Support/Mozilla/Extensions (not sure if second is necessary).

more options

Fifth question on this page: http://support.divx.com/faq/view/supportFAQen170/DivX-Plus-Web-Player-210-Frequently-Asked-Questions

Q: Can I uninstall DivX HiQ?

A: Yes, but DivX HiQ is part of the DivX Plus Web Player. They can be removed together through “Add/Remove Programs” on Windows, and using “Uninstall DivX for Mac” in the DivX applications folder on Mac OS X.

more options

Yes!!! Yihaa! I deleted DivX folder in /Library/Application Support/Mozilla/Extensions and Divx HiQ and Divx plus web player disappeared in the add-ons manager.

P.S. Uninstalling of the divx bundle didn't work for me.

more options

Yes!!! @pavelbonev It worked for me too!!!

more options

where is /library ? i can't follow the steps as i don't know where this folder is! please help! uninstalling doesn't work - i just get 'programme not responding'

Modified by Soilleir

more options

“/Library” means the Library folder on the root level of the system, the one you see when you double-click your hard disk icon. If you don’t see a hard disk icon, switch to the Finder and just choose “Computer” from the “Go” menu.