This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't print when using firefox

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

EJquestions
EJquestions
more options

I can't print from the internet while using Firefox. I use a Brother printer as a default. I press print, the info is sent, the printer starts up, but then the printer stops and says I have no paper. (I have paper in it and can print fine using local programs). I have tried sending to another printer- an HP. The info will only print sometimes, and if it does, it might have a crazy layout. I am able to print from Internet Explorer with no problems.

I can't print from the internet while using Firefox. I use a Brother printer as a default. I press print, the info is sent, the printer starts up, but then the printer stops and says I have no paper. (I have paper in it and can print fine using local programs). I have tried sending to another printer- an HP. The info will only print sometimes, and if it does, it might have a crazy layout. I am able to print from Internet Explorer with no problems.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here - for all the prefs for that printer:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer