This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firfox loads automatically, since you forced thbe latest version upon me, I can no longer view YouTube videos. What gives??????

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه tntrex0

tntrex0
tntrex0
more options

Since Firefox updates automatically, they other day it updated itself before launching. Since then I have been unable to watch YouTube videos. I have audio but no video or progress bar. WHAT GIVES??????

Since Firefox updates automatically, they other day it updated itself before launching. Since then I have been unable to watch YouTube videos. I have audio but no video or progress bar. WHAT GIVES??????

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
tntrex0
tntrex0 صاحب السؤال
more options

This solved the problem! Thanks so much.