When I download, as soon as the download is complete, it just disappears and the download window is empty.
Whenever I download an updated version of software, the "Download" window opens, the progress is shown, until complete. Then the window goes blank, and the downloaded file seems to have disappeared. There is no opportunity to "Install". I am using Windows XP, and Firefox 3.6.15. This has been happening for several months. I just tried to download an update to a plug in a few minutes ago, and it happened again.
All Replies (4)
Tools > Options > Privacy > History: "Remember download history"
Thank you. It works!
No, it doesn't.
- Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode.
You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
- To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
- Uncheck: [ ] "Permanent Private Browsing mode"
Delete the file downloads.sqlite in the Profile Folder in case there is a problem with the file See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files#Manually_delete_download_history
- What to do if you can't download or save files
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems