This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I download something it does not show up in the download box even though the download is complete. I have clicked the "ask me where to download the file" but the pop up is still blank.

  • 1 (رد واحد)
  • 23 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

When I download something from Firefox the download window does pop up & does show the status of the download, but once the download is complete & the pop up on the bottom of the screen says all downloads are complete, the download no longer appears in the pop up (prior to getting my new computer the file would be in the download window & I could click on it to open the file, not I have to open windows explorer & find the file to open it).

How do I correc this? I have already tried clicking the box that says "ask me where to download the file to", I have also tried specifing the download location, but neither solution works.

Thank you for your assistance jms101

When I download something from Firefox the download window does pop up & does show the status of the download, but once the download is complete & the pop up on the bottom of the screen says all downloads are complete, the download no longer appears in the pop up (prior to getting my new computer the file would be in the download window & I could click on it to open the file, not I have to open windows explorer & find the file to open it). How do I correc this? I have already tried clicking the box that says "ask me where to download the file to", I have also tried specifing the download location, but neither solution works. Thank you for your assistance jms101

All Replies (1)

more options

To see all the History and Cookie settings, select:

  • Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"
  • Tools > Options > Privacy > History: [X] "Remember download history"