This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My fingerprint reader does not work with Firefox 4.

  • 4 ردود
  • 416 have this problem
  • 4 views
  • آخر ردّ كتبه kingache

more options

My HP elitebook fingerprint reader does not recognise webpages as a 'logon screen' which keeps the automatic username/password submission from working. It did work with the previous versions of firefox and only stopped working when I upgraded it to firefox 4.0.

My HP elitebook fingerprint reader does not recognise webpages as a 'logon screen' which keeps the automatic username/password submission from working. It did work with the previous versions of firefox and only stopped working when I upgraded it to firefox 4.0.

All Replies (4)

more options

Definitely a make-it or break-it situation for me because I use my fingerprint reader for everyyyyything. It also doesn't work on Google Chrome, so I guess I'll be switching back to IE until it gets fixed...

more options

When I loaded Firefox 4 I used the custom feature and did not overwrite 3.6. 3.6 still works with the fingerprint reader and will wait till the fix.

more options

download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4, and uninstall it. Do not remove your personal data and settings, just the program.

Then finally you can reinstall Firefox 3.6.

more options

hi how did you do that tho?

what did you do in the custom feature ?