This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox 4.0 will not download at all, I get the circle with a slash. I have mac osx.

  • 1 (رد واحد)
  • 6 have this problem
  • 2 views
  • آخر ردّ كتبه molco

cfshh58
cfshh58
more options

I had firefox 3.6, downloaded free upgrade, which totally replaced the old one, it's gone. But the new icon has a circle and slash on it and is not viable. Doesn't work, doesn't open, messages says: You cannot open the application Firefox.app because it is not supported on this system. I have Mac OSX 10.4.11.

I had firefox 3.6, downloaded free upgrade, which totally replaced the old one, it's gone. But the new icon has a circle and slash on it and is not viable. Doesn't work, doesn't open, messages says: You cannot open the application Firefox.app because it is not supported on this system. I have Mac OSX 10.4.11.

All Replies (1)

molco
molco
more options

Same problem, but I'm on OSX 10.5.8 - non Intel mac.

Wording is actually "... because it is not supported on this architecture."

Ironic that I have to use Safari to post this. :)