This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4 will not retain my selected start up page and menu customizations.

  • 1 (رد واحد)
  • 38 have this problem
  • 47 views
  • آخر ردّ كتبه cor-el

more options

Downloaded upgrade to FF 4. Starts up fine but with blank tab for opening page. Reset homepage to my homepage (made sure that it was chosen in the options/general. Restarted FF. Still just a blank page. Tried customizing by showing menus. Restart. No menus, no home page. Opened second tab and went to Yahoo. Chose a story. Could not go back to Yahoo home page because back button inoperative.

Have reverted to FF 3.6.16, but would like to use FF 4 if possible.

Downloaded upgrade to FF 4. Starts up fine but with blank tab for opening page. Reset homepage to my homepage (made sure that it was chosen in the options/general. Restarted FF. Still just a blank page. Tried customizing by showing menus. Restart. No menus, no home page. Opened second tab and went to Yahoo. Chose a story. Could not go back to Yahoo home page because back button inoperative. Have reverted to FF 3.6.16, but would like to use FF 4 if possible.

الحل المُختار

See:


Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

See:


Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox