This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I downloaded Firefox 4.0 Norton 360 didn't load so I went back to 3.6.16 and everything is fine

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه TonyE

more options

When I downloaded Firefox 4.0 Norton 360 didn't load so I went back to 3.6.15 and everyting is fine

When I downloaded Firefox 4.0 Norton 360 didn't load so I went back to 3.6.15 and everyting is fine

All Replies (1)

more options

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US

Pending the update by Symantec you will need to use Firefox 3.6 if you want to use the Norton add-ons.