This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I set up a sync account, but i keep getting asked to setup a sync account.

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Xircal

kuna
kuna
more options

I set up a sync account, but i keep getting the same options before I created an account. I tried creating an account again and it says email address already in use. I don't have an option to add a device. On the tools tab I only have set up sync option.

I set up a sync account, but i keep getting the same options before I created an account. I tried creating an account again and it says email address already in use. I don't have an option to add a device. On the tools tab I only have set up sync option.

All Replies (3)

Xircal
Xircal
more options

Click "MOBILE" in the blue bar on the top of this forum and choose "Sync" from the menu. Compare what you did with the instructions on there. Maybe you missed a step somewhere.

kuna
kuna صاحب السؤال
more options

Solved the issue. I clicked on already have a sync account then I don't have the device with me and entered the sync key and registered my computer as a second computer (1 mac as 2 different). don't know how it happened but it did.

Xircal
Xircal
more options

OK, useful to know. Thanks for responding.