This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my new FF4 installation require a "Software Security Device" password even before setting up Sync?

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه I-Heart-FF

more options

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account.

Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account. Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

الحل المُختار

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
more options

Yes, thanks for the confirmation. That's it.