This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks are all still there, but 'Show all bookmarks' is empty and so is 'Bookmark this page > Folder > Choose'.

  • 3 ردود
  • 13 have this problem
  • 1 view
  • آخر ردّ كتبه malyvelky

more options

I have installed FF 4.0 on home and office PCs (both Windows XP). Bookmarks are synced between them using FF Sync 1.7. Until a couple of days ago, no problem. But now something weird has happened to the bookmarks on my home PC.

All the bookmarks are there - I can select them normally from the BM toolbar and the BM menu, and they are found by the address bar.

However, I can no longer organise my bookmarks. When I choose 'Show all bookmarks' the All Bookmarks folder appears completely empty. When I add a new bookmark, the Choose folder dialog shows a small, apparently random selection of my bookmark folders, and the Choose drop-down doesn't show any folders at all.

I have tried restoring bookmarks from several days ago and also from the office machine. In both cases restore worked fine, but it still only populates the Bookmark menu and not the Show all/Organise folder.

I have installed FF 4.0 on home and office PCs (both Windows XP). Bookmarks are synced between them using FF Sync 1.7. Until a couple of days ago, no problem. But now something weird has happened to the bookmarks on my home PC. All the bookmarks are there - I can select them normally from the BM toolbar and the BM menu, and they are found by the address bar. However, I can no longer organise my bookmarks. When I choose 'Show all bookmarks' the All Bookmarks folder appears completely empty. When I add a new bookmark, the Choose folder dialog shows a small, apparently random selection of my bookmark folders, and the Choose drop-down doesn't show any folders at all. I have tried restoring bookmarks from several days ago and also from the office machine. In both cases restore worked fine, but it still only populates the Bookmark menu and not the Show all/Organise folder.

All Replies (3)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks! It seems to have been a partially corrupted Places file.

I closed Firefox, deleted all of the places.sqlite* files, and restarted. It worked!

more options

This looks like a duplicate of https://support.mozilla.com/en-US/questions/835014#answer-201724

Backup of bookmarks, deletion of places.sqlite, and restoration of bookmarks solved it for me.