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FireFox continually hangs when I click on "Get Add Ons"

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 5 views
  • آخر ردّ كتبه Axelred66

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FireFox continually hangs when I click on Get Add Ons in the Tools menu. This doesn't happen when I boot in Safe Mode. I have disabled most of my extensions as well as disabling RoboForm both as an extenstion and in the RoboForm application's association with FireFox.

FireFox continually hangs when I click on Get Add Ons in the Tools menu. This doesn't happen when I boot in Safe Mode. I have disabled most of my extensions as well as disabling RoboForm both as an extenstion and in the RoboForm application's association with FireFox.

All Replies (2)

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Found answer to this problem. Auto Pager Lite 0.6.2.6 is causing FireFox

4 to become unresponsive. I reinstalled the browser without extensions

and installed again to discover that Auto Pager Lite is the culprit.

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I started firefox in safe-mode and clicked on "get add-ons". Everything worked fine. I closed firefox and started it again in normal mode. When I then clicked on "get add-ons", everything also worked fine! So for me the solution was to just start firefox once in safe-mode! I don't have any reasonable explanation for this, but it really did the trick!