This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I have multiple tabs open I have to double click the back button. Is this normal?

  • 2 (ردّان اثنان)
  • 7 have this problem
  • 1 view
  • آخر ردّ كتبه Squigglewheel

Squigglewheel
Squigglewheel
more options

Running Windows XP Professional all latest updates. I can go back to previous page by closing current tab or by clicking twice on the back button. If I have no tabs open I can go back by clicking the back button once.

Running Windows XP Professional all latest updates. I can go back to previous page by closing current tab or by clicking twice on the back button. If I have no tabs open I can go back by clicking the back button once.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Nope, that isn't normal.

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Squigglewheel
Squigglewheel صاحب السؤال
more options

Thanks for your reply. I have restarted FireFox in safe mode and checked that all add-ons are disabled but I still have the problem. I read that some disabled the Yahoo toolbar and that solved their problem. I am running the Google toolbar and have uninstalled it but that did not solve my problem. I simply have to click twice on the back button when multiple tabs are open.