This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updated to 4.01 and it would not start, removed and loaded 3.6 with no problems ??? running XP SP2

  • 1 (رد واحد)
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه Xircal

TedZ
TedZ
more options

Have been using ver.3.6 for months and have not had any problems, tried to update to 4.01 and it would not "start", even after re-starting the pc. Removed and reloaded ver.3.6 and no further problems. System is a XP SP2  ??? Are there any issues with ver 4.01 on XP

Have been using ver.3.6 for months and have not had any problems, tried to update to 4.01 and it would not "start", even after re-starting the pc. Removed and reloaded ver.3.6 and no further problems. System is a XP SP2 ??? Are there any issues with ver 4.01 on XP

All Replies (1)

Xircal
Xircal
more options

No, there are no issues running FF4x on Windows XP. I have that OS installed myself.

You appear to have McAfee Site Advisor installed. Versions prior to 3.3.1 are incompatible with Firefox. See https://www.mozilla.com/en-US/blocklist/

See also: http://kb.mozillazine.org/Problematic_extensions

Disable McAfee Site Advisor in Tools | Add-ons | Extensions and then update Firefox again via Help | Check For Updates.