This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mouse hover not working

  • 2 (ردّان اثنان)
  • 9 have this problem
  • 6 views
  • آخر ردّ كتبه bluebear

more options

Hovering the mouse over certain things used to give a little pop up with more information. Now I only get a little white rectangle with curved corners. I updated recently to version 4, hoping it would fix this issue, but it hasn't.

Hovering the mouse over certain things used to give a little pop up with more information. Now I only get a little white rectangle with curved corners. I updated recently to version 4, hoping it would fix this issue, but it hasn't.

All Replies (2)

more options

This issue can be caused by an extension (possibly Google Toolbar) that isn't working properly.


You can try to uninstall and reinstall the GT to see if that works.

more options

It seems the alt text is no longer auto-populating. This issue has nothing to do with the Google toolbar. in fact, most people who have this problem don't have Google toolbar. If you wish to view the little pop up text, hover and press alt. It'll shrink the window a bit, and jump over the page a bit, but at least the text will show up. The only solution I have found is to downgrade to 4.0 (or earlier). Any update (1 or 2) after that still has this bug. They will try and force you to upgrade, since older versions are security risks; it is up to you if you'd rather put your computer at risk or not. Since nobody from Firefox has responded to this issue, I doubt they have a solution. This add-on tries really hard https://addons.mozilla.org/en-us/firefox/addon/popup-alt-attribute/ but ultimately does nothing. In sum, no hope until they push a bug fix through.

BTW, FF4, what happened to all my cookies? They dun disappeared! The upgrade didn't go so well O.o *Sad face*