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Firefox Doesn't Recognize Flah Player

  • 1 (رد واحد)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

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Each time I try to watch a video on You Tube, I get a message that I need to download Flash Player. I've downloaded it 3 times but I still get the same message. I'm unable to view You Tube videos from Firefox. Thanks in advance for any help. Regards, Tom

Each time I try to watch a video on You Tube, I get a message that I need to download Flash Player. I've downloaded it 3 times but I still get the same message. I'm unable to view You Tube videos from Firefox. Thanks in advance for any help. Regards, Tom

All Replies (1)

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1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm