This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since installing 4.0.1, I cannot reconnect to my dial-up IP without rebooting. Error 738 appears before reboot.

  • 1 (رد واحد)
  • 6 have this problem
  • 2 views
  • آخر ردّ كتبه Molly in Texas

more options

Every time I disconnect from my dial-up connection, I have the problem stated above, error 738, when trying to reconnect. Error 738 reads: Checking network protocol connections TCP/IP CP reported error 738 The server did not assign an address

I checked the properties on my TCP/IP connection set up, and nothing changed in the default settings, which automatically detect an IP address and a DNS server address. The only way I can reconnect is to log off and reboot, and then everything is fine, and the connection is instant.

HELP!! Do I have to uninstall 4.0.1 and reinstall the prior version?? I had problems with the 4.0 Beta program and had to uninstall it, too. Please know that I live in the boonies, and we only have dial-up available, and the "speed" of our connection is only 26.4 kbps. Yes, I live in Dinosaur, Texas .... LOL!!

Every time I disconnect from my dial-up connection, I have the problem stated above, error 738, when trying to reconnect. Error 738 reads: Checking network protocol connections TCP/IP CP reported error 738 The server did not assign an address I checked the properties on my TCP/IP connection set up, and nothing changed in the default settings, which automatically detect an IP address and a DNS server address. The only way I can reconnect is to log off and reboot, and then everything is fine, and the connection is instant. HELP!! Do I have to uninstall 4.0.1 and reinstall the prior version?? I had problems with the 4.0 Beta program and had to uninstall it, too. Please know that I live in the boonies, and we only have dial-up available, and the "speed" of our connection is only 26.4 kbps. Yes, I live in Dinosaur, Texas .... LOL!!

All Replies (1)

more options

Never mind the above message....I uninstalled Firefox 4.0.1 and reinstalled 3.6 and then updated to 3.6.7. Now I've lost all my Bookmarks. This is really getting to be frustrating and ridiculously hard to find answers!! What's up with the brains behind Mozilla?? Are they all hacked??