This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Item pictures do not disply in eBay when I select an item.

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه Xircal

IWTkartshop
IWTkartshop
more options

I can see the item pictures in any other of the 3 browsers on this computer. Problem has only occurred when I upgraded from Firefox 3 to Firefox 4.

Now in Firefox 4 the box where the item picture displays will have a quick flash of the picture and then it disappears and a small circle of rotating dots is displayed in its place. Whenever I click on the bar with "enlarge" in it the whole display is blank, and when there is the option to "zoom" if I click on this and then mouse over the area where the picture should be I do get the zoom - but only ever on the first picture. If there is more than one I can click on any of the others but the zoom only goes to the first picture.

Items checked after discussion with eBay support Cleared cache and history Checked speed of connection with service provider 

Firewall and antivirus checked

Checked my account settings on eBay

I can see the item pictures in any other of the 3 browsers on this computer. Problem has only occurred when I upgraded from Firefox 3 to Firefox 4. Now in Firefox 4 the box where the item picture displays will have a quick flash of the picture and then it disappears and a small circle of rotating dots is displayed in its place. Whenever I click on the bar with "enlarge" in it the whole display is blank, and when there is the option to "zoom" if I click on this and then mouse over the area where the picture should be I do get the zoom - but only ever on the first picture. If there is more than one I can click on any of the others but the zoom only goes to the first picture. Items checked after discussion with eBay support Cleared cache and history Checked speed of connection with service provider Firewall and antivirus checked Checked my account settings on eBay

All Replies (1)

Xircal
Xircal
more options

You may have a corrupted places.sqlite file. See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Also, try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.