This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whyvdo some sites tell me to update to version 4 when I already show that I have 4.01

  • 5 ردود
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه the-edmeister

more options

Certain sites tell me to upgrade to version 4 but I already have it. The two sites that I can think of right now are Yahoo and Chrome Angrybirds.

Certain sites tell me to upgrade to version 4 but I already have it. The two sites that I can think of right now are Yahoo and Chrome Angrybirds.

الحل المُختار

Courtesy of the-edmeister

Your UserAgent string in Firefox is probably messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset. Then restart Firefox

Read this answer in context 👍 0

All Replies (5)

more options

You obviously have a problem with your user agent string which is showing Fx 3.5.3.

Not my field but I'm sure someone will pass by with the appropriate fix.

Just to be sure - check your version -

  • Firefox button (or Help)>About Firefox, or
  • Options >Advanced>Show Update History(little box at the bottom). This is Fx4.0.1 on Win 7 but it should be the same.
more options

الحل المُختار

Courtesy of the-edmeister

Your UserAgent string in Firefox is probably messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset. Then restart Firefox

more options

Thank you for your quick reply and you were right that it was a problem with my user agent string.

more options

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.