This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

remember password

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

Using 4.0.1 I have always had this problem on my Windows 7 desktop. When I login to ANY site, the bubble pops up to remember password, but when I click 'remember' nothing happens. The bubble just stays there like I never even clicked it. I checked my preferences and I have checked the box for firefox to remember passwords. To no avail.

Using 4.0.1 I have always had this problem on my Windows 7 desktop. When I login to ANY site, the bubble pops up to remember password, but when I click 'remember' nothing happens. The bubble just stays there like I never even clicked it. I checked my preferences and I have checked the box for firefox to remember passwords. To no avail.

All Replies (2)

more options

Before you hit Enter for the password thy running the "Remember Password" bookmarklet which you can give a keyword shortcut of "Remember:" to make it easier to use. If it does anything you will see messages that it removed some items from forms.

ignore website requests to not remember password -- http://www.squarefree.com/bookmarklets/forms.html#remember_password

You may see a yellow band across the top asking you if you want to save the password, you would answer that in order to save.

more options

It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.
Rename the files key3.db and signons.sqlite in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See: