This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 4.0 (new install) always crashes when attempting to import bookmarks from IE 9.0.8112.16421

  • 1 (رد واحد)
  • 7 have this problem
  • 3 views
  • آخر ردّ كتبه cor-el

rworster
rworster
more options

I have installed Firefox 4.0.1 this morning. Whenever I attempt to import any of the following; favorites, cookies, internet options and/or browsing history from IE 9.0.18112.16421, Firefox crashes immediately after the Import Wizard "Items to Import" window. I have attempted to export the IE favorites, etc. to a file for Firefox import, but I am unable to find an option for Import from a File.

I have not been to any websites aside from the Mozilla Firefox home page.

After all of the crashes, no Crash Reporter appears and when checking about:crashes, there is no information available.

I have installed Firefox 4.0.1 this morning. Whenever I attempt to import any of the following; favorites, cookies, internet options and/or browsing history from IE 9.0.18112.16421, Firefox crashes immediately after the Import Wizard "Items to Import" window. I have attempted to export the IE favorites, etc. to a file for Firefox import, but I am unable to find an option for Import from a File. I have not been to any websites aside from the Mozilla Firefox home page. After all of the crashes, no Crash Reporter appears and when checking about:crashes, there is no information available.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with importing the IE Favorites in Firefox then export the Favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.

  • Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
  • Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File

See also: