This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

start page won't come up it says retry hit click and up it comes, it didn't do this till YOUR last up date, I uninstalled it and reninstalled but still I have to click retry then it comes up, now what?

  • 4 ردود
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه thammer2

more options

start page won't come up it says retry hit click and up it comes, it didn't do this till YOUR last up date, I uninstalled it and reinstalled but still I have to click retry then it comes up ( front page ) now what?

start page won't come up it says retry hit click and up it comes, it didn't do this till YOUR last up date, I uninstalled it and reinstalled but still I have to click retry then it comes up ( front page ) now what?

All Replies (4)

more options

thammer2,

Can you explain your question in more detail what are you referring to as "( front page )"?

Thanks,

Scott Plunkett

Modified by Scott Plunkett

more options

It is the start up page when I open firefox, this is what shows up

  (  Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept
   cookies.) I am accepting cookies, then it says retry, I hit that button and the start page pops up, like by magic, and I have no problem after that, but it never did this before your last update, I un then reinstalled firefox, but to no avail thank you.
     
     
     
     
       
       
 



 T

Modified by thammer2

more options

- Open Firefox -> got to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check if its working.

more options

I have it on disabled now, I tried that before I went to web help.