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FF5 does not correctly load, but IE9 does: https://twnyc.convergentcare.com/twnyc/validateSelfCareCustomer.do?action=initialize

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه stevedbmw

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FF5 does not correctly load this URL, FF3 and FF4 did. Currently works with IE9

FF5 does not correctly load this URL, FF3 and FF4 did. Currently works with IE9

الحل المُختار

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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All Replies (2)

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الحل المُختار

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

RELOAD bypassing cache worked, thanks