This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Xfinity Comcast email opens in preview but will not open full email

  • 2 (ردّان اثنان)
  • 43 have this problem
  • 6 views
  • آخر ردّ كتبه dixieflash

johnjdp
johnjdp
more options

Comcast is my home page for Mozilla Firefox. After entering my Comcast ID and password I am taken to their email preview page. At that page is a tab to enter full email. You need to get there to open and create email messages. When the email tab is selected at acts like it will open email, but it only returns to the preview page.

I can open email using the same process using Internet Explorer.

Comcast is my home page for Mozilla Firefox. After entering my Comcast ID and password I am taken to their email preview page. At that page is a tab to enter full email. You need to get there to open and create email messages. When the email tab is selected at acts like it will open email, but it only returns to the preview page. I can open email using the same process using Internet Explorer.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try using the View Entire Inbox link under where it says Inbox Preview.

dixieflash
dixieflash
more options

Tried that - didn't work.