This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't connect to server to upgrade to 5.01. Currently running OSX 10.6.8

  • 4 ردود
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه ogoroshi

more options

I am periodically prompted to upgrade to 5.01, but when I try, the progress bar never gets past "connecting to server", finally ending in a "Failed" message. If I go to "About Firefox", it only directs me to the Mozilla site, but after navigating there, there is no ability to or indication that there is an upgrade. The prompts to upgrade Firefox only occur occasionally. Quitting and restarting it, will not produce an new prompt.

I am periodically prompted to upgrade to 5.01, but when I try, the progress bar never gets past "connecting to server", finally ending in a "Failed" message. If I go to "About Firefox", it only directs me to the Mozilla site, but after navigating there, there is no ability to or indication that there is an upgrade. The prompts to upgrade Firefox only occur occasionally. Quitting and restarting it, will not produce an new prompt.

All Replies (4)

more options

You could download the whole installer and install it manually.

more options

I assume if I did that, I would have a fair amount of resetting up of plugins, bookmark folders, etc. I would prefer to avoid all that.

more options

No, installing a new version does not affect the profile any more than upating does.

more options

Thanks. I'm glad to find that out. I'll give it go Monday when I return to my office.