This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash Player has Disappeared from my FF Add-ons & won't reinstall

  • 7 ردود
  • 11 have this problem
  • 4 views
  • آخر ردّ كتبه SafeBrowser

more options

Adobe Flash Player has Disappeared from my FF (version 4.0.1) Add-ons & won't reinstall. The Adobe Test page says that I've successfully installed the latest version (10.3.181.34) of Flash Player but after trying this 4 times, Flash just refuses to show up in my add-ons/plug-ins and now some websites are not working correctly. (Using a Win7 Home, 64-bit, SP 1 desktop.)

Adobe Flash Player has Disappeared from my FF (version 4.0.1) Add-ons & won't reinstall. The Adobe Test page says that I've successfully installed the latest version (10.3.181.34) of Flash Player but after trying this 4 times, Flash just refuses to show up in my add-ons/plug-ins and now some websites are not working correctly. (Using a Win7 Home, 64-bit, SP 1 desktop.)

الحل المُختار

Because the are different products and load/use/display different types of files. You either have both installed because you have used websites that need one or the other, or you don't. Don't worry about why they are named the way they are named, that is Adobe's decision. Just accept the facts and go on with your life.

Shockwave Flash = Adobe Flashplayer

Shockwave for Director = Shockwave Player

Read this answer in context 👍 0

All Replies (7)

more options

The Firefox browser that you used to post here shows Shockwave Flash 10.3 r181 as being installed, in the More system details... to the right of your posting.

Type about:plugins in the Location bar and hit Enter.
Enabled Plugins = Does Shockwave Flash appear there?

more options

Yes, Shockwave Flash does appear there; but not Adobe's regular Flash which I keep trying to install. Adobe lists them as being completely different programs. Do you think maybe having Shockwave is interferring with the installation of regular Flash? (I'd just disable Shockwave and try Flash again but some websites require Shockwave specifically; and then other websites require regular Flash; I wish they'd settle on one thing, sigh.)

more options

In Firefox Plugins:

Blame the confusion on Adobe for their choice of names.

Modified by SafeBrowser

more options

I confess I'm still confused: if Shockwave Flash is the same thing as Flash Player, then why does Adobe have them designated as different downloads?

more options

الحل المُختار

Because the are different products and load/use/display different types of files. You either have both installed because you have used websites that need one or the other, or you don't. Don't worry about why they are named the way they are named, that is Adobe's decision. Just accept the facts and go on with your life.

Shockwave Flash = Adobe Flashplayer

Shockwave for Director = Shockwave Player

Modified by SafeBrowser

more options

I think I understand finally; thanks for your help and your patience, much appreciated. (Now I gotta figure out why a website keeps telling me I'm having problems because I "don't have the latest version of Flash installed", sigh.)

more options

@officerripley:

Please sign-in to the forum with your user name and password and

  • click "Solved It" to the right of the reply above that best answered your question
  • DO NOT click "Solved It" next to this reply!

Modified by SafeBrowser