This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Symbols on some keyboard number keys misrepresented on screen, namely 2,3 and 6 are " / and ?

  • 1 (رد واحد)
  • 5 have this problem
  • 7 views
  • آخر ردّ كتبه cor-el

btarry
btarry
more options

The subject question pretty much sums it up. Shift 2 that is supposed to be the at symbol shows up as a quotation mark, Shift 3 is supposed to be the number sign, it shows up as a forward slash, and Shift 6 is supposed to be a caret but shows up as a question mark. Also, the button to the left of the back space which is supposed to be two lines, one above the other, shows up as a greater than sign. These keys work just fine in other programs. I have to type them in as at symbol, number sign and caret since I have no way of getting my keyboard to display them in firefox, unless I open up the character map app. Not being able to type the at symbol in a browser is very annoying at the least. Please help.

Brent

The subject question pretty much sums it up. Shift 2 that is supposed to be the at symbol shows up as a quotation mark, Shift 3 is supposed to be the number sign, it shows up as a forward slash, and Shift 6 is supposed to be a caret but shows up as a question mark. Also, the button to the left of the back space which is supposed to be two lines, one above the other, shows up as a greater than sign. These keys work just fine in other programs. I have to type them in as at symbol, number sign and caret since I have no way of getting my keyboard to display them in firefox, unless I open up the character map app. Not being able to type the at symbol in a browser is very annoying at the least. Please help. Brent

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

It is possible that you have switched the keyboard layout by accident.

  • Make sure that you have the Language bar visible on the Windows Taskbar.
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar.
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar.
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application.
  • The default keys to rotate the layout is a combination (Ctrl+Shift or Alt+Shift) that can easily be used in Firefox to activate a menu item.
  • To avoid an unintentional switch assign a specific key sequence (Alt/Ctrl+Shift+number) to select keyboard layouts and remove the key combination to rotate layouts (Alt+Shift or Ctrl+Shift)
  • Vista: Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence