This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I use HP Smart Web Printing since I upgraded?

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه slagledee

more options

After I upgraded Firefox, it said that you do not support HP Smart Web Printing and I guess it disabled it. I use that a lot and want it back. If I have to go back to my old version, I would do it but don't know which version to go back to.

After I upgraded Firefox, it said that you do not support HP Smart Web Printing and I guess it disabled it. I use that a lot and want it back. If I have to go back to my old version, I would do it but don't know which version to go back to.

All Replies (2)

more options

Problems printing web pages

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Check and tell if its working.

more options

My printer is working fine. Firefox just will not let me clip and print using the plug in. Everything else is printing just fine.