New toolbar always disappears upon restart of Firefox
I add a new toolbar (right click on toolbars, then "customize"), give it a name, and put a few buttons on it.
The new toolbar is visible and working, and can be seen for instance in the View/Toolbars pop-up menu.
However when I exit firefox and start it again - after this, the new toolbar is gone. Even in View/Toolbars it is not listed anymore, i.e. it is not a problem of being unselected, but it is completely gone.
الحل المُختار
-> Troubleshooting extensions and themes
IF the solutions in above link doesn't work, see this:
-> Preferences are not saved - User.js file overriding preferences
- https://support.mozilla.com/en-US/kb/Preferences%20are%20not%20saved#w_user-js-file-overriding-preferences
- DELETE ALL LINES in user.js file
Check and tell if its working.
Read this answer in context 👍 0All Replies (10)
Corrupt localstore.rdf
Check and tell if its working.
I was able to get it working, but not *exactly* like the description you sent me. Here is what I did:
(1) First I verified that error still occurs. The interesting thing here is that the toolbar doesn't get lost when I use "restart firefox" (Ctrl-Alt-R), but only when I exit Firefox and then start it again.
(2) I exited Firefox and went to the profile folder. I found that there are two profile folders, not one:
...\AppData\Roaming\Mozilla\Firefox\Profiles\22y5k01i.default
and
...\AppData\Local\Mozilla\Firefox\Profiles\22y5k01i.default
The timestamp on 22y5k01i.default is the same for both profiles, but the content is different: Only the ...\Roaming\....\22y5k01i.default folder contained a file localstore.rdf, but the ...\Local\.....\22y5k01i.default folder did not.
(3) I erased localstore.rdf
(4) I started Firefox again
(5) Now I had expected to see the default toolbars, but in fact I saw my recently created toolbars recreated!!!! This effect seems to persist - even repeatedly closing Firefox and starting again, keeps my toolbar.
In effect, *erasing* the localstore.rdf had brought me back my toolbar, which is something I don't really understand.
Modified by rovf
You can Start Firefox using Different Profiles to see the changes among them.
Profile Manager
To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:
click on "Solved It" next to the reply ABOVE that BEST solved your question
DO NOT click "Solved It" next to this reply
I don't have different profiles. I have only one (and, actually, don't need another one right now). As you can see from my post, it's called 22y5k01i.default, and stored in two places. If I would have different profiles, they would have different names, don't they?
Profile folder - Firefox
Check and tell if its working.
Thanks, but I knew this page already. It just shows how to find the location of the profile folder, which I know anyway. This is not related to the disappearing toolbars.
In the meantime, the toolbar had disappeared again, and I had to restore it. I found that the fastest way to restore it, goes like this:
If, after starting Firefox, I see that my toolbar is gone, I first erase localstore.rdf, then exit Firefox, and then start Firefox again. After this, my toolbars are restored.
If I exit Firefox first, and then erase localstore.rdf, the toolbars are gone forever and need to be recreated manually. Had to learn that the hard way.
I think I was too optimistic. Toolbar is gone again, and neither deleting localstore.rdf and restarting Firefox, nor restoring the saved localstore.rdf (saved at a time where my custom toolbaras were visible).
After more investigation, I think a corrupt localstore.rdf is not the problem. There must be a different cause for this cause. I believe this for two reasons:
(1) localstore.rdf *does* contain the entry for the saved toolbar:
.... <NC:persist RDF:resource="chrome://browser/content/browser.xul#customToolbars"/>
</RDF:Description> ....
<RDF:Description RDF:about="chrome://browser/content/browser.xul#customToolbars"
toolbar1="bleibda:zoom-controls"
toolbar2="nochmehr:sync-button" />
....
(2) It is also not the case that I look at the wrong profile folder, because: Not only have a never created a separate profile, but I also can see that localstore.rdf is updated when I restart it.
الحل المُختار
-> Troubleshooting extensions and themes
IF the solutions in above link doesn't work, see this:
-> Preferences are not saved - User.js file overriding preferences
- https://support.mozilla.com/en-US/kb/Preferences%20are%20not%20saved#w_user-js-file-overriding-preferences
- DELETE ALL LINES in user.js file
Check and tell if its working.
Modified by Hasan
I don't have a User.js file, but testing the addons is certainly the next logical step. I have already started it, but it will take some time, because the effect of the disappearing toolbars is not so obviously reproducible (it requires a reboot of the PC to really make sure that it occurs, though sometimes it also occurs by just restarting Firefox). I will post my findings here as soon as I have any, but this might take a couple of days...
I solved it. It was indeed a compatibility issue with an extension. When I disabled the add-on "Browser Backgrounds 1.7", the problem disappeared.
Thank you for helping!