This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

With Firefox 5, loses ability to go to previous window via back arrow. Arrow is greyed out. Have to reboot to regain ability, then after awhile it does the same thing. Solutions?

  • 3 ردود
  • 4 have this problem
  • 14 views
  • آخر ردّ كتبه cor-el

more options

For a while Firefox works normally. Then, I notice that, for example, after I have clicked on an item in a Google search, I can no longer go back to the Google search via the return arrow - the return arrow no longer shows black and clicking on it does nothing. If I close the box with the search item, I then have to reload Google and redo the search to go to the next search item. The only way I have been able to fix it is to reboot the computer and then it works normally for a while, but the issue returns.

For a while Firefox works normally. Then, I notice that, for example, after I have clicked on an item in a Google search, I can no longer go back to the Google search via the return arrow - the return arrow no longer shows black and clicking on it does nothing. If I close the box with the search item, I then have to reload Google and redo the search to go to the next search item. The only way I have been able to fix it is to reboot the computer and then it works normally for a while, but the issue returns.

All Replies (3)

more options

I'm not so sure that that isn't normal behavior. When you click on a link in Google it will open the link in a new tab, when you open another link it will use that same new tab. You will not get back to the search via the Back button. If nothing has happened in between closing the tab might take you back to the search.

There are a couple of things you might consider, one is a counter so you can see how many tabs you have if if it changes, and putting the new tabs back to the far right, as in Firefox 2.

and three styles to make tabs easier to work with


I don't have much control over the userstyles.org every week the formatting becomes worse, and it is practically unusable if you don't give up your whole screen.

Unfortunately the formatting of userstyles.org is always being screwed with, and the before and after pictures are unreadable or missing, and the the links are reduced to not showing you what the link is [*] so you will have to look at the add-ons bar to see what the link is. Watch out for crapware within the Green boxes, all you want is the Stylish extension and to install the style not any of the "suggestions" in the green box. Above all don't click on any link in the green box that is an ".xpi" as that would install an extension without even showing what it is about (a drive by install).

more options

Your User Agent shows that you have the Babylon Toolbar 1.1.8 installed. That add-on has been reported as causing various malfunctioning problems in Firefox. So Remove/Uninstall that add-on.

-> Troubleshooting extensions and themes

-> Also see these posts: 1) http://www.babylon.com/support/faq/usage.html#22 2) How do I fully Remove Babylon

3) How can I stop opening http://search.babylon.com/ in the new Tabs?

Also see this: Locked or damaged places.sqlite

Check and tell if its working.

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).