This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not see images in the incoming mail.

  • 3 ردود
  • 10 have this problem
  • آخر ردّ كتبه Hasan

more options

Hello! I recently upgrade my Firefox 4 for the newst 5.0. Since then, many things have changed: First, all the bookmarks dissapeared, so I had to intall all of them. Second, I can not use the Google Bar in Firefox 5.0. Third, and I do not want to be rude, the new 5.0 is difficult to use. I prefer the older version, sincerely. Fourth: FireFox 5.0 is erratic: some times I can see the images inside a mail, but generally I can not. I checked the options and the checkmarks in the CONTENT menu, but It does nort work. QUESTION: What can I do as to go back to the OLDER Firefox Version? The 5.0 is terrible to use. I do not want to use Explorer or Chrome, but if forced, I will. Yours, Rllavaneras

Hello! I recently upgrade my Firefox 4 for the newst 5.0. Since then, many things have changed: First, all the bookmarks dissapeared, so I had to intall all of them. Second, I can not use the Google Bar in Firefox 5.0. Third, and I do not want to be rude, the new 5.0 is difficult to use. I prefer the older version, sincerely. Fourth: FireFox 5.0 is erratic: some times I can see the images inside a mail, but generally I can not. I checked the options and the checkmarks in the CONTENT menu, but It does nort work. QUESTION: What can I do as to go back to the OLDER Firefox Version? The 5.0 is terrible to use. I do not want to use Explorer or Chrome, but if forced, I will. Yours, Rllavaneras

All Replies (3)

more options

1) Bookmarks Issue

-> Where are my Bookmarks?

-> Lost Bookmarks

-> Backing up and Restoring Bookmarks

2) Google Toolbar - Try using this extension to force compatibility

3) Common Questions after Updating Firefox

4) Images issue

-> Troubleshooting extensions and themes

-> click Firefox button and click Options -> Content -> place Checkmark on Load Images Automatically -> click Exceptions... button -> type the address of the websites on which you want to Allow Images e.g. login.live.com , mail.live.com , hotmail.com , live.com , msn.com , login.yahoo.com , mail.yahoo.com , yahoo.com , mail.google.com , google.com , etc. -> click Allow for each, One by One -> click Close

-> click Firefox button and click Options -> Privacy -> History section -> Firefox will: select "Use Custom Settings for History" -> REMOVE Checkmark from Permanent Private Browsing mode -> place Checkmarks on:

1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> click Exceptions... button -> type the addresses of the websites from which you want to Allow Cookies to be stored e.g. login.live.com , mail.live.com , hotmail.com , live.com , msn.com , login.yahoo.com , mail.yahoo.com , yahoo.com , mail.google.com , google.com , etc. -> click Allow for each, One by One 4a) Accept Third-party Cookies -> Keep Until : select They Expire

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> click Firefox button and click Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window -> Restart Firefox

-> Images or Animations do not load

Check and tell if its working.

-> When you use Clear Recent History make sure NOT to select Cookies, Forms and Search History, Active Logins, Site Preferences

-> If you use Privacy Cleanup softwares like CCleaner, DON'T SELECT FIREFOX IN ITS SETTINGS. These softwares can be responsible for Deleting your Firefox Settings.

Modified by Hasan

more options

Dear Mr. mha007, good afternoon. I really appreciate your selfless effort in giving me those steps as to solve the inconvinient. Even when I do not like to be followed or my stuff to be traced, I followed your instructions. None of them worked. I still can not see the images inside an email. And it happens only with those kind of messages. Generally, Gmail asks if you want to see the images contained on them. Your option is to say yes or no. But, I ask: Why do I have to be fixing or adapting my Firefox? I just want to open an easy-to-use browser! But, what happens when that browser does not work the way it used to be on the older versions?, What if I were a older person? I am an older person, but I do like going inside software to know the to-do-things. I will keep on trying with Firefox 5.0 until I feel its lack of friendlyness is not enough for me. So far, we have spent TIME, precious TIME in asking and answering questions. I really appreciate your kindness and helpness mha007. But I am not willing to spend time useless. One last question, and please, try to answer it: How do I install the older version of Firefox? It worked very well, for me. Yours truly, Rllavaneras

more options

Did you try this link: -> Images or Animations do not load

If NO, then check it first. If YES then bummer !! I was hoping that would work :-( Anyway here's how you can Downgrade to a previous version.

Uninstalling Firefox

Downloading Firefox 3.6.19

Installing Firefox on Windows

Check and tell if its working.