This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why wont firefox start?

  • 3 ردود
  • 5 have this problem
  • 2 views
  • آخر ردّ كتبه Hasan

more options

i cannot open firefox at all. i have tried all the things listed on the help - can't open firefox on the "run- firefox.exe" etc, can't create a new profile etc!

NOTHING seems to happen whenever i try to get into firefox.

i cannot open firefox at all. i have tried all the things listed on the help - can't open firefox on the "run- firefox.exe" etc, can't create a new profile etc! NOTHING seems to happen whenever i try to get into firefox.

All Replies (3)

more options

Modified by Hasan

more options

All your answers are based on firefox being open- I CANNOT OPEN FIREFOX IN ANT FORM!! Hence my original question!!!!!!!!

more options

-> press CTRL + SHIFT + ESC keys to open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, by using Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
    • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

After that, perform the suggestions mentioned in the articles provided in my previous post. Also see this - Firefox will not start

Check and tell if its working.

Modified by Hasan