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Since upgrading to 6 I get "TypeError: Components.classes[cid] is undefined" when loading Firefox - why?

  • 2 (ردّان اثنان)
  • 5 have this problem
  • 4 views
  • آخر ردّ كتبه dkjbateman

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When loading Firefox or certain pages I get a message box appear with "TypeError: Components.classes[cid] is undefined" if I hit "OK" the system continues. This has only happened since the recent security upgrade to Firefox. I have downloaded Firefox and reinstalled but the message persists.

When loading Firefox or certain pages I get a message box appear with "TypeError: Components.classes[cid] is undefined" if I hit "OK" the system continues. This has only happened since the recent security upgrade to Firefox. I have downloaded Firefox and reinstalled but the message persists.

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This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks traced it to "appearance" switched it to default and problem has gone away.